The Gallup Organization’s researched organizations globally for over 25 years.  Gallup’s research has interviewed over a million (1 MM) employees and 80 000 companies. At the end of the analysis they were able to crystallize over one hundred million questions into these twelve key questions that measure the strength of an organization by linking it to actual performance classifiers.

The Questions are broken into 4 stages of your journey in a job as you ascend to its summit.

1. Foundational Basics at the start of your job climb – Questions 1 and 2
2. Skills and Contribution – Questions 3 -6
3. Belonging and Team – Questions 7 – 10
4. Growth and Innovation – Questions 11 – 12

The twelve questions are:

1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4.  In the last seven days, have I received recognition or praise for doing good work?
5.  Does my supervisor, or someone at work, seem to care about me as a person?
6.  Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?

If you seek to understand how employees can transform your company and how managers play the biggest role in that journey then you have to check out.

– Marcus Buckingham and Curt Coffman, First Break All the Rules: What the Greatest Managers Do Differently, 1999

This has nothing to do with the questions but is such a powerful thought in the book that I will close with it.  The best managers have nothing in common.  They are of different races, gender, color and creed.  They all have very different personalities and styles.  There is only one insight that they all agree on and that is

“people do not change very much you are better off trying to pull out what is already inside than to put something in.”

Stephen Choo Quan

Thanks for reading and Sharing ❤