Tag: Feedback
Feedback Framework by Brené Brown
There is a way to say YES and a way to say NO. Similarly there is a way to give feedback and a way...
What do you measure to Drive your Business Performance?
What should we measure to drive our business?
Is client satisfaction the objective measure, or is it Return on Effort that drives profitability on the...
Web Means Service
People like being cared for by other people. A genuine smile and a friendly voice have a powerful affect on us. The computers will...
