Tag: Service
What do you measure to Drive your Business Performance?
What should we measure to drive our business?
Is client satisfaction the objective measure, or is it Return on Effort that drives profitability on the...
Web Means Service
People like being cared for by other people. A genuine smile and a friendly voice have a powerful affect on us. The computers will...
Why are people buying on the Web so much now?
Because it's cheaper, when money becomes tight, people begin to watch every cent. It costs to drive to the store. If you buy online,...