THINK WOW

First THINK
then THINK WOW….

to accomplish this you must

1. understand your client
2. know their wants and needs (what is of value?)
3. aim to exceed those expectations
4. think about changing the world and the way we operate

Stephen Choo Quan

P.S

Success can be broadly defined as having the greatest impact over the longest period of time.  The impact is having the outcome greater than the original expectation.  The wider the variance, the bigger the impact.

3 Questions to Determine Value of your actions

1. Did performing the step result in a change?
2. Did the client recognize the result of your change and is willing to pay for it?
3. Was the change done right the first time?

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